1. Introduction

Welcome to Pick Fresh Fish (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://pickfreshfish.com/ or use our services.

By accessing our website, you agree to the terms of this policy. If you disagree, please refrain from using our services.

2. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email, phone number, address, payment details (processed securely via third-party gateways).
• Non-Personal Data: Browser type, IP address, cookies, and usage patterns (for analytics via tools like Google Analytics).
• User-Generated Data: Feedback, reviews, or inquiries submitted via forms/emails.

3. How We Use Your Information

Your data is used to:

• Process orders and deliver fish/seafood products.
• Improve website functionality and user experience.
• Send transactional emails (order confirmations, updates) or promotional offers (opt-out available).
• Comply with legal obligations (e.g., tax invoicing under Indian law).

4. Data Sharing & Disclosure

We do not sell your data. Limited sharing may occur with:

• Vendors/Logistics Partners: To fulfill deliveries.
• Payment Processors: For secure transactions (e.g., Razorpay, Paytm).
• Legal Authorities: If required by law (e.g., court orders).

5. Data Security

We implement SSL encryption, secure payment gateways, and access controls to protect your data. However, no online method is 100% secure—users share information at their own risk.

6. Your Rights

Under Indian IT Act and GDPR (if applicable), you may:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Lodge grievances via email at info@pickfreshfish.com.com or phone [+91 9899888259].

7. Cookies & Tracking

We use cookies to enhance browsing. Disable them via browser settings, but some website features may not function fully.

8. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.

9. Policy Updates

We may revise this policy periodically. Changes will be posted on this page with an updated “Last Revised” date.

10. Contact Us

For questions or requests regarding your privacy:

• Email: info@pickfreshfish.com
• Phone: +91 9899888259, +91 9811944441
• Address: Shop No. 200.201, INA Market, New Delhi 110023, India